Managing a large amount of properties meant Palm Beach Elanora Realty staff were spending a lot of time monitoring rental payments and arrears. Looking for solutions, they decided to move to Ezidebit’s BPAY payment solution for all rental payments and have been impressed with the results. Agency Administrator Jayne Baxter said she had found the service to be of great value. 

“Initially, we were surprised at the positive reaction from our tenants as many already use BPAY to pay many other household accounts,” she said. “For those unfamiliar with BPAY, the process was very easy to explain and there have been no complaints or problems in relation to the payment process.”

The systems also acts as an arrears control tool as it allows tenants to pay rent outside office or bank hours—and there are no more bank charges to collect deposits. “Previously, we were utilising deposit books via our bank which was quite costly to maintain, however Ezidebit's BPAY payment system operates at no cost to our office.”

“The fact that all monies deposited are cleared funds offers peace of mind, saves time, and allows our rental department to operate more effectively." 

If you’d like to know more about how Ezidebit can help your business, fill out our enquiry form and one of our experienced consultants will be in contact.