Manage Customer Payments Online
Get paid faster by offering secure and simple payment methods to your customers.
EziOnline is your secure online portal that gives you the freedom and flexibility to access and manage your customer’ details and payment information 24×7. Have total control over your clients and their payments. Amend details, add new customers and generate reports in a snap.
Dashboard for clarity
Get the total picture of your incoming payments on one simple screen. See all payments received, and scheduled payments too. You can see any failed payments and action them right away, all from a single screen. Monitor your cashflow and make business decisions using payment intelligence dashboard.
History at a Glance
Take a historic view of all payments you have received and run the reports you need to keep your business moving. Find individual customer payments by name, amount or date. Or you can export your data and manipulate it to suit you.
Integrates with your software
Most businesses have existing business management software, that’s why we integrate with the leading systems. It keeps your payments and your business management data in one place. We are currently setting up integration with leading accounting systems such as Xero, and we already integrate with industry-specific software such as Qikkids, Mindbody and Utilibill.
If you’ve had a payment solution before, you know how important it is to have support available when you need it. We have a dedicated team of client support and industry specialists available to assist you with your payment solution. Just getting started? No problems. We have industry-specialised consultants that can talk through the best solution for you and your business.
You have total and granular control over your payments per transaction, giving you visibility into your customer’s payment habits. This produces insight into your cashflow and allows you to find payments by Paid or Received date. You can even edit clients and their payment amounts for individual or all future payments.
Reduce the awkward conversations about late payments. SMS alerts are sent to all of your customers when a payment fails. You can even set up Ezidebit to text opt-in customers with a reminder their debit is happening soon. Customer service like this is out of the box and keeps you front of mind with your customers.
Manage failed payments
You have complete control over failed payments and how you would like them actioned. In your dashboard you can see exactly why a payment has failed and what information is required to fix the problem. Dishonour fees are passed straight to your customers together with an SMS alert, with an email alert sent straight to you.